Support
FAQ
Quick answers for customers testing the JerseyValley storefront.
How do I place an order?
Add your selected kit to the cart, choose size, and complete checkout with your delivery details. Cash on Delivery is the primary payment method.
Do you confirm orders by phone?
Yes. The team should call customers before dispatching COD orders to reduce failed deliveries and address mistakes.
Can I exchange a jersey?
Exchange requests should be handled manually for unworn items with tags attached. Final policy text can be adjusted before launch.